Privacy Policy for Eirepeak Programs

Eirepeak Programs is committed to protecting the privacy and personal data of our participants, volunteers, and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our purpose is to promote and facilitate social inclusion and personal development through outdoor and mountain-based programs, and this policy reflects our commitment to safeguarding your personal data in pursuit of that mission.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identification Information: Name, address, phone number, email address, date of birth, and emergency contact details. This is primarily collected when you register for a program, volunteer, or make an inquiry.
• Health and Medical Information: Relevant health conditions or allergies necessary for safe participation in outdoor activities and wilderness therapy. This is collected with explicit consent.
• Program-Related Information: Details about your participation in specific outdoor social programs, wilderness therapy sessions, vocational training, or environmental conservation education.
• Website Usage Data: Information about how you use our site, such as IP addresses, browser type, pages viewed, and the dates/times of visits. This helps us understand how our online platform is used and improve its functionality.
• Communication Data: Records of correspondence when you contact us via email, phone, or application forms.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Program Delivery: To register you for outdoor social programs, wilderness therapy, community building activities, vocational training, and environmental education, and to ensure your safety and well-being during participation.
• Communication: To send you important updates, program details, newsletters, and respond to your inquiries.
• Service Improvement: To analyze trends, track the effectiveness of our programs, and improve our offerings and our online platform.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Safeguarding and Welfare: To ensure the safety and welfare of all participants, especially in activities involving children or vulnerable adults, in accordance with our safeguarding policies.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., for health information or marketing communications).
• Contract: Where processing is necessary for the performance of a contract to which you are a party (e.g., when you register for a program).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation (e.g., health and safety regulations).
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your fundamental rights do not override those interests (e.g., for improving our services, preventing fraud, or ensuring network security).

4. Data Sharing and Disclosure

We value your privacy and do not sell or rent your personal data to third parties. We may share your information in limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our programs, managing our website, or conducting our business, such as payment processors or outdoor equipment suppliers, strictly under confidentiality agreements.
• Emergency Situations: In cases of medical emergency, we may share relevant health information with medical professionals or emergency services.
• Legal Requirements: When required by law or to respond to valid legal processes, such as a court order or subpoena.
• With Your Consent: We may share your information for any other purpose only with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, access controls, and regular security audits.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This period will vary depending on the nature of the data and the purpose of processing.

7. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

8. Cookies

Our site may use "cookies" to enhance user experience. Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our site.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:

• Eirepeak Programs
• 17 Upper Abbeygate St
• Galway, Co. Galway
• H91 R8C3
• Ireland

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) if you believe your rights under GDPR have been infringed.